Welcome to the Vivint Product Testing Community!

First of all, thank you for joining the Vivint Product Testing Program. We are grateful for your choice to test our products early, helping make them better for you and customers nationwide. Your feedback is incredibly important to our work, and we cannot emphasize enough how much your feedback means to us as we focus on building strong, reliable products to protect you and your home. 

What is the Vivint Beta Community?

The Vivint Beta Community is an exclusive group of customers and Vivint Employees who get early access to new products, features, and updates before they are released to the public. As a member, you’ll have a direct impact on shaping the future of Vivint's Product Line by sharing feedback, reporting issues, and suggesting improvements.

Your voice matters — and your experience helps us deliver smarter, safer homes for everyone.


Why Join the Beta Community?

  • Get Early Access: Be the first to try new Vivint technology.

  • Make an Impact: Influence product design and functionality with your real-world feedback.

  • Connect with Experts: Engage with Vivint's product, engineering, and customer experience teams.


How It Works

  1. Join: Apply or accept an invitation to become part of the Beta Community through your email address.

  2. Test: Receive early releases of new products, app updates, or service enhancements.

  3. Feedback: Share your thoughts, report bugs, and suggest improvements via surveys or direct communications.


What We Expect From You

  • Confidentiality: Beta features and products are under NDA until public release.

  • Active Participation: Regular feedback through surveys, bug reports, and community discussions.

  • Honesty: Transparent opinions, whether good, bad, or in-between, are crucial to our teams working to improve each of these products.

  • Responsibility: Safe use of pre-release technology in your home environment.